44dd's Privacy Policy

1 Definitions & Scope

In this Policy, "user" or "you" refers to any person who accesses the Services through 44dd's website, mobile platform, or any other channel. "Personal information" means information that can directly or indirectly identify you — such as your name, address, mobile number, email address, payment details, and so on.

44dd is an online entertainment platform operated for users in Bangladesh. This Policy applies only to 44dd's own services — we are not responsible for third-party websites or apps.

2 Information We Collect

44dd may collect the following types of information:

• Identity information: Full name, date of birth, national ID or passport number (for verification purposes).
• Contact information: Mobile number, email address, and residential address.
• Financial information: Transaction details via bKash, Nagad, Rocket, Upay, or bank accounts — we do not store full payment card numbers.
• Technical information: IP address, browser type, device details, cookies, and logs of user activity on the site.
• KYC information: Documents submitted for identity and address verification where applicable.
• Communication information: Records of conversations with the support team via live chat or email.

3 How We Collect Information

We collect information in the following ways:

• Directly from you: During registration, login, deposit or withdrawal, and support requests.
• Automatically: Through cookies and tracking technologies while you browse the site.
• From third parties: Via payment gateway providers or identity verification services when you use those services.

4 Purpose of Using Information

44dd uses collected information only for the following purposes:

1. Creating, verifying, and managing accounts.
2. Processing deposits and withdrawals.
3. Preventing fraud and ensuring platform security.
4. Meeting legal and regulatory obligations.
5. Providing customer support and resolving issues.
6. Improving platform performance and user experience.
7. Sending promotional information with your consent — you may withdraw this consent at any time.

5 Sharing Information & Third Parties

44dd does not sell, rent, or commercially distribute your personal information. However, information may be shared on a limited basis in the following circumstances:

• Payment service providers: Information necessary to process transactions with bKash, Nagad, Rocket, Upay, and partner banks.
• Identity verification services: To complete the KYC process.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming may receive the minimum data necessary to operate their technical services.
• Law enforcement authorities: When providing information is required under a valid legal order or process.
• Business transfers: In the event of a merger, acquisition, or asset sale — you will be notified in advance if this occurs.

In the above cases, third parties receive only the minimum amount of information strictly necessary to fulfill the specific purpose.

6 Data Security Measures

44dd has put in place industry-standard technical and organizational measures to ensure the security of your information:

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Access controls: Only authorized staff are granted access to your information on a need-to-know basis.
• Data encryption (at rest): Stored sensitive information is kept in an encrypted state.
• Regular security reviews: Regular audits are conducted to identify system vulnerabilities.
• Data breach response plan: In the event of a data breach, we will notify affected users as quickly as possible.

That said, no method of storing or transmitting information over the internet is completely secure. We take every precaution, but we cannot guarantee absolute security.

7 Data Retention Period

44dd retains your personal information only for as long as it is necessary or legally required. Generally:

• Active account data: retained for as long as the account remains active.
• Financial and transaction-related data may be retained for a set period after account closure in accordance with legal requirements.
• Communication and support records: retained for a limited period to ensure service quality.

After the defined retention period, data is securely deleted or anonymized.

8 Cookies & Tracking Technologies

The 44dd website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the performance of our platform.

• Essential cookies: Required for the basic operation of the site — login sessions, security.
• Functional cookies: To improve user experience — language preferences, previous activity.
• Analytics cookies: To understand platform usage — fully anonymized data.

You can manage cookies by changing your browser settings. However, disabling essential cookies may prevent some features of the site from working.

9 User Rights

You have the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to have inaccurate or incomplete information corrected.
• Deletion: The right to request deletion of your information in certain circumstances, where there is no legal obligation to retain it.
• Restriction of processing: The right to request that processing of your information be limited for specific purposes.
• Withdrawal of consent: The right to withdraw consent given for marketing communications or non-essential data processing.
• Filing a complaint: The right to raise a complaint about our data handling.

To exercise these rights, contact us at [email protected]. We will respond to your request as quickly as possible.

10 Protection of Minors

44dd is an adult entertainment platform. We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory during registration. If we learn that information from a minor has been collected, we will immediately delete that information and close the account.

11 International Data Transfers

44dd primarily serves users in Bangladesh. Some technical service providers (such as game providers) may have servers located outside Bangladesh. In such cases, we ensure that transferred data is protected to the standards of this Policy and that appropriate contractual safeguards are in place.

12 Policy Changes & Updates

44dd reserves the right to amend this privacy policy from time to time. For significant changes, we will notify you via your registered email address or through a notice on the platform. Continued use of the Services after a change is made will be considered acceptance of the updated policy.

The latest policy will always be available at 44dd.lat/privacy-policy. The date shown at the top of the policy is the date of the most recent change.

13 Limitation of Liability

44dd is not responsible for the privacy practices of third-party websites, services, or payment providers. If you follow a link from our platform to an external site, that site's own privacy policy will apply. It is your responsibility to review the policies of any third-party service before using it.

14 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English.

We aim to process your request as quickly as possible. More complex matters may take a little longer to resolve.